Reference

McFarlane Website Help

• Any tips to help me search for what I'm looking for?

  If multi-word phrases do not produce results, then try searching for each word individually. The search feature is not case sensitive. All or part of the part number may be entered.

• Help me use your eligibility search feature.

  Here are some eligibility search tips:

  • If you do not know your serial number, you can just select your aircraft make and model.
  • The model you select must be specific: a 172 is not the same as a 172B.
  • Serial numbers must be complete: for example, 15073660 cannot be entered as 73660.
  • Hyphens in serial numbers are optional: for example, 28-7325001 and 287325001 are considered equivalent.
  • For web browsers with JavaScript enabled, you do not need to click the Submit button when you select a make or model. After typing a serial number, you do need to click the submit button.
  • Due to the limitations of our product database, some parts that are eligible for your aircraft may not appear on the returned list of products when your aircraft make, model, or serial number is selected. If you can't find what your looking for, please call or email us.
  • Due to the possibility of error in eligibility data and the possibility of non-standard aircraft configurations, McFarlane Aviation, Inc. cannot be responsible for application of our products. The user of the products must verify correct eligibility and function of our products.

• How long will items remain in my cart?

  If you are a registered user and are logged in, items will remain in your cart until you place an order or remove them. If you are a guest or are not logged in, items will remain in your cart for two weeks.

• Why did my shipping cart lose the items I just added?

  Using your browser's back or refresh buttons may cause unexpected results such as, adding previously added items to your cart again, or displaying incorrect quantity or subtotal information in your shopping cart summary box in the upper right corner of the page. If the shopping cart summary is displaying an incorrect quantity, then click on the View Cart link to see an up-to-date list of items in your cart. You may then add or remove items.

• Why should I log in or register?

  Logging in is not required to browse the McFarlane website or even to add items to a shopping cart although items may be lost between visits if not logged in. The contents of your shopping cart will be saved between visits even if you are using another computer. Any applicable discounts (for FBO's, flying clubs, etc.) will be reflected in the prices shown on the website when you are logged in. Your address and billing information is saved with your login account after your first order for your convenience.